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Voice training for successful communication

Imagine a typical scenario, if it is not yet typical for you it certainly will be one day! ,… “So-and-so is sick today and so you will have to go and speak to our clients and fill them in on where we are up to with the project!”

Unless you have had some practise at Impromptu speaking then the majority of people’s reponses to that instruction is not one of delight … our body begins to respond to the request and we may manifest a number of physical manifestations such as sweaty palms, heart seemingly beating out of our chest, or brain freeze.

Now, there are a number of well-proven techniques that can help us very practically to handle the above, or similar, situations effectively. However, once we have quickly thought about what we want to say and jotted down some barely legible notes on our phone or bit of paper, we then actually have to vocalise those thoughts and ideas. It is at this point that we have to consider three key things …

Clarity … will people be able to clearly hear and understand what I am saying ?

Fluency … can I fluently and articulately express what I want to say?

Variety … can I speak in a manner that is not going to send my audience to sleep in a matter of a few moments ?

Happy New Year!

Happy New Year from Confident Communicating!

I love the start of a new year. It speaks of freshness, newness; new hopes, new dreams, new opportunities … a natural break to celebrate the good things of the previous year and let go of the things that didn’t go so well. A time to get up and keep doing what is working and a time to adjust what needs changing. A time to stir fresh vision.

One thing that is a definite for all of us and that is that we must keep developing and learning. If we think we know it all then we will, at best, stagnate and at worst shrink back. What might our Personal Development goals be for this year ? …

I recently read a letter from the admissions department for Oxford and Cambridge University in which were addressed the concerns of a headteacher asking as to why her academically capable student had not been accepted into either university. The reply was that although the student had a great Personal Statement and had clearly spent his/her time pursuing many worthwhile things there was a big gap in their education … this was firstly an inability to engage in verbal conversation with tutors with confidence and intelligence and secondly, a lack of ability to read English accurately and fluently.

Continuing to develop excellent communication skills and an ability to connect and engage with others must be high on our list of goals for 2015!